We take over your information system as it is — servers, workstations, network, business applications, on Microsoft, Linux or your own software — to run it, secure it and grow it. A senior CIO and a full remote IT team, assisted by AI, working hand in hand with your technician on site. Not just a director: the whole department, without hiring one.
The model is built for companies that are getting organised but cannot justify a full IT team: you keep one technician on site for daily support, we provide everything else.
Our agents connect to your systems through encrypted, logged and revocable access, with least-privilege accounts. Your data stays in your environment: we operate it, we do not host it.
Availability, backups, patch status, cybersecurity alerts, ticket triage and automation of repetitive back-office tasks. They detect early and prepare the fix.
Every change is proposed with its impact, approved by a Shadhavar engineer, executed, and logged. Nothing runs on your systems without a human decision.
| Service | Essential | Business | Premium |
|---|---|---|---|
| Support & monitoring | 8am-6pm | 8am-6pm | + On-call |
| Infrastructure & network (AD · firewall · backup) | AD + firewall | + 3-2-1 backup · VPN | + DR / BCP |
| Servers & business applications | Limited | ✓ | Critical |
| Managed EDR · cybersecurity (client licence) | — | Managed | Advanced |
| AI monitoring · human-approved actions | ✓ | ✓ + automations | ✓ + automations |
| Reporting | Quarterly | Monthly | Monthly + board |
| Governance · roadmap · budget | — | Roadmap | Roadmap + budget |
| Delegated IT leadership | — | — | ✓ (remote) |
| On-site visit (1×/month) | Optional | ✓ Included | ✓ Included |
| Indicative scope | ≤ 20 staff · 1 server · ≤ 2 apps | ≤ 80 staff · ≤ 3 servers · ≤ 5 apps | 80+ · 4+ servers · critical |
We map your systems, your technician's role and your risks. You leave with a scope, a plan and a written price — whether or not you work with us.
Inventory, secure access, monitoring, backup check, quick cybersecurity wins, and a 12-month roadmap presented to management.
Your technician on site, our team and AI agents remote, one on-site visit a month. Monthly report in numbers, roadmap reviewed every quarter.
No. Shadhavar CIO as a Service is an outsourced IT department: people, processes and AI agents that run the systems you already have. We do not sell software. Zoho implementation is a separate project.
It is the model we recommend: one person on site for daily support, our team for everything else. If you do not have one yet, we define the profile and help you recruit.
No. Microsoft, Linux, your line-of-business software: we take over what you have. We only recommend a change when it pays for itself.
Through encrypted, logged and revocable access, with least-privilege accounts. Agents monitor, diagnose and propose. A Shadhavar engineer approves every action before it runs. Your data stays in your environment.
The audit takes 30 minutes. Onboarding is completed within 30 days, with quick cybersecurity wins in the first two weeks.
Yes: a monthly visit is included from the Business plan (optional on Essential), on top of your technician's daily work. We cover all of Morocco from Rabat.
The plans are indicative. The final price is confirmed after the audit, based on employees, servers and applications in scope.
In 30 minutes a senior CIO reviews your systems and your technician's role, and gives you a written scope and price. No obligation, no sales pitch.
Ready to outsource your IT department?